Le Specs is committed to customer satisfaction – If you are not 100% happy with your online order, you are welcome to return your order within 30 days from delivery date for a full refund. Return postage charges are to be paid by the customer. Please note, final sale items can not be returned for refunds. Your refund will be processed within 5 business days of us receiving your return. For security purposes, we only refund using the original payment method. You will receive a confirmation email showing your refunded amount once your refund has been finalised. Please allow up to 3 business days for your refund to appear into your account. Please Contact Us for any assistance.