CONTACT US

How can we help?

Please note: we endeavour to get back to your enquiry within 1-2 business days. Our customer service team are available Monday to Friday.

Please visit the below help pages which may contain an immediate answer to your question.

FAQ

Shipping

Returns

Online store customer service

Please use our HELP (?) button on the bottom left of your screen for any general enquires.
Any further questions? Please email us at customercare@lespecs.com and we will respond within 1-2 business days.

Returning or exchanging your order

For all online orders, we offer a return or exchange within 30 days of purchase.*
*FINAL SALE items are available for exchange only.
All customers are responsible for return shipping costs, unless item is faulty.
Follow our returns process here:

Brand partnerships & corporate enquiries

Email us at marketing@lespecs.com 

Wholesale enquires

Email us at trade@lespecs.com 

Purchased from a stockist and have a general enquiry or warranty question?

View our stockists HERE

Phone us

Our Customer Service team are available 08:00-17:00 AEST for any questions and advice:

CONTACT US

How can we help?

Please note: due to the impact of COVID-19, we're operating with a small team and are working hard to ensure your questions are heard and answered.

Check out our FAQs section, but if you can't find the answer you're looking for, please get in touch using one of the below options:

Phone us:

Our Customer Services team are available 08:00-17:00 AEST for any questions and advice:

Write to us:

Our Customer Services team are available 08:00-23:00 AEST for any questions and advice via the help button in the bottom left of your screen.

Returning or exchanging your order:

Download our Returns & Exchanges form here or find out more here:

Thank you!